Welcome

Welcome to Life Is Sweeter. I’m honored to support you on this transformative journey toward greater joy, health, and self-connection. This agreement outlines the terms of our work together to create clarity and mutual respect throughout your coaching experience.

Coaching Relationship & Limitations of Liability

Coaching is a collaborative, forward-focused relationship designed to help you reach personal goals and create meaningful change. As your coach, I commit to showing up fully, listening deeply, and offering tools, insights, and accountability as you move forward. You, as the client, commit to engaging fully, being honest, and taking responsibility for your outcomes.

Coaching is not therapy, medical care, or crisis intervention. If such services are needed, I encourage you to seek appropriate professional support alongside coaching.

By participating in coaching, you agree that Ariel Richards and Life Is Sweeter are not liable for your choices, actions, or results. You understand that your success depends on your own efforts, motivation, and commitment.

Refund, Satisfaction & No Guarantees

Your satisfaction and well-being matter deeply to me. That said, to honor the time and energy dedicated to your growth:

• Sessions already delivered are non-refundable.

• If you are unsatisfied with the coaching experience, you may request a partial refund for unused sessions, provided there is clear evidence of negligence or error on the part of the coach—not due to resistance, lack of participation, or missed effort from the client.

• Requests for such refunds must be made in writing and will be reviewed on a case-by-case basis with integrity and fairness.

While I wholeheartedly believe in the tools and support I provide, no specific outcomes or results are guaranteed. Transformation is a personal and unique process.

Rescheduling, Coaching Expiry & Tardiness Policy

• Sessions may be rescheduled with at least 24 hours’ notice.

• Missed sessions without adequate notice will be considered forfeited.

• All sessions must be used within three (3) months of the program start date unless otherwise agreed. Unused sessions after this period will expire.

• If you arrive late to a session, we will still end at the originally scheduled time. Missed time due to tardiness is not made up or rescheduled.

Confidentiality

Your privacy is deeply respected. All shared information—verbally or in writing—will be held in confidence unless disclosure is required by law or mutually agreed upon in writing.

Use of Materials

Any recordings, PDFs, worksheets, or proprietary resources provided as part of this coaching experience are intended for your personal use only. They may not be copied, shared, distributed, or repurposed in any way for commercial or educational use without express written consent from Ariel Richards.

Intellectual Property

All tools, content, and materials shared during the coaching journey remain the intellectual property of Ariel Richards and Life Is Sweeter. You agree not to reproduce, publish, or sell any part of this work.

Technology and Communication

Coaching sessions are typically conducted via Zoom. You agree to ensure you are in a quiet, private space with a strong internet or phone connection. You may also receive support through email or messaging between sessions if included in your package.

Termination

Either party may terminate this agreement in writing with a minimum of 7 days' notice. Any remaining sessions may be eligible for a refund based on the terms stated above, minus a small service fee.

Agreement

By submitting payment and/or attending your first session, you acknowledge that you have read, understood, and agree to the terms outlined above.